I am writing to you to express my elation over the restoration of my capability to participate in group meetings. Even with very high end hearing aids, I was losing my ability to contribute. I serve on a Board of Directors and a couple of Advisory Committees. These activities, and the ability to take part in any group discussions are critically important to me. I returned from my first Board meeting using the Roger Pen on a great ‘emotional high’! My business life has been extended! My confidence and self esteem have been restored Please accept my heartfelt thanks for introducing me to...

We work closely with related medical and health professionals and have gained their trust and respect as well:

I am always confident that Audiology Innovations will provide my patients with the unparalleled expertise and quality of care they deserve as far as their hearing needs are concerned.

Dr. Rob Burke - Otolaryngologist

The work they do is second to none. They are trustworthy and reliable and communicate very well with our senior tenants. For the tenant who are “shut-in” and unable to travel they provide on-site visits, making this service far more accessible to tenants, this is of utmost importance and has been a great benefit to them.

Joanne Peterson, Gracewood Housing

Based on my hearing loss, Dr. Scarff recommended that I try the lyric hearing devices, which I did. The change was amazing, after missing so much soft voice conversations in the past, I can now hear most all conversations, and I can raise or lower the level of sound as required.

Kim Clark, Calgary

After several years of decline in my hearing, I finally asked around for recommendations for a top notch audiologist. Several people recommended Dr. Carrie Scarff. While it was tough to face the fact that my hearing wasn’t what it once was, I bit the bullet and went and saw Carrie. She was (and is) fantastic.

After full testing and a thorough discussion of my impaired hearing, we then discussed possible hearing aid solutions. I chose the Lyric in ear hearing aids, partially for convenience, and to be honest, partially for vanity. They work perfectly in every challenging sound...

The Lyric devices have allowed me to be a part of all conversations, business and pleasure. I would strongly recommend trying a device for anyone who has experienced hearing loss.

Kim Clark, Calgary

I had thought my hearing loss was irreversible and was reconciled to missing much of what my grandchildren were saying.

Kim Clark, Calgary

My family doctor suggested I visit an Audiologist, and Dr. Scarff’s clinic, Audiology Innovations, was recommended to me. As I still contract to industry, the need to hear, listen and understand is critical.

Kim Clark, Calgary

I found it particularly easy to call in and get information from the first time I called your office. Your staff answered the phone in a way that was calm, receptive and engaging. I feel that you were each very present in your work. Thank you for the amazing team that you are.

Erica Olson, Canmore

In addition, they helped find funding assistance for low-income seniors, which is absolutely vital when one is on a fixed income. They take care of the paperwork and tenants are left with a feeling of “being looked after.”

Joanne Peterson, Gracewood Housing Group, 2016

The tenants who attended their presentations were very enthusiastic. The presentations are straight forward and very informative, comfortable and friendly. Since presenting at our buildings, several of our tenants have become clients and speak very highly of the care and attention they continue to receive.

Joanne Peterson, Gracewood Housing

I have had the pleasure to meet both Dr. Carrie Scarff and Elan Feldman of Audiology Innovations. They have held presentations at the two senior buildings I manage. Both of these were successful and very much appreciated by our tenants and staff. Both Carrie and Elan are very friendly, knowledgeable and interact well with the tenant.

Joanne Peterson, Gracewood housing

Thank you Dr. Scarff & your team for your professionalism and personal touches that made this process so successful.

Jan Stewart Calgary, AB

When there was something that came up that they were unsure of they called the manufacturer directly and got the answer(s) needed. They are extremely knowledgeable but very empathetic to the emotional side of dealing with a hearing loss and always kind, respectful and encouraging.

Jan Stewart Calgary, AB

At every visit THEY inquired how I was doing and what I was having difficulties with. THEY took notes and explained what adjustments They would make as well as what They wanted me to work on until our next visit.

Jan Stewart - Calgary Alberta

I have recently experienced the services from Dr. Carrie Scarff of Audiology Innovations. I knew Dr. Scarff through my connections with Speechreading (Lip-reading) classes that I have taught for 20 years. She volunteers to attend the Hearing Aid lesson of the 10 week course to offer her expertise, tips and advice as an Audiologist who has done extensive research on how you hear with your brain along with the hearing aid instrument. The students appreciated her answering their questions and concerns without the pressure typically associated with hearing aid dispensers.

I went to...

I have had the pleasure to meet both, Dr. Carrie Scarff and Elan Feldman of Audiology Innovations.

They have held presentations at the two senior buildings I manage. Both of these were successful and very much appreciated by our tenants and staff. Both Carrie and Elan are very friendly, knowledgeable, and interact well with the tenants.

The work they do is second to none. They are trustworthy and reliable and communicate very well with our senior tenants. One of the best things about this team is that they provide on-site visits, making this service far more accessible to...

I worked in the Petroleum industry for 30 years. During that time I was heavily involved in commissioning, start up and shutdown of Oil and Gas processing units. This work involved starting up and shutting down boilers, turbines, pumps, compressors – all noise generators.

I did wear hearing protection, ear muffs & ear plugs, but found my hearing loss getting progressively worse. When I retired and started contracting back to industry, I had to position myself in center of meeting rooms to ensure I could hear conversations Having to ask people to repeat themselves & speak...

I found it particularly easy to call in and get information the first time I called your office. Ryan answered the phone in a way that was calm, receptive and engaging. It may seem a little odd to want to commend someone on a few brief interactions, but when you have had experiences that were difficult this ability to be an ambassador for your hearing clinic is actually pretty outstanding. He has a great way about him, and he creates an approachable atmosphere, then when you do approach, he’s intelligent. Thank you for the amazing team that you are, and to Ryan for being present and...

When you purchase hearing aids, you are not just purchasing a physical product. Hearing is complex and solutions are also complex, requiring support and access to personalized strategies to ensure success. Dr. Carrie Scarff is one of the few audiologists in Calgary who truly understands this.

As a client I experienced the difference that this makes. Dr. Scarff provided me with hearing aids that improved my hearing and life significantly. She also went the extra step and provided me with “brain training” sessions to increase my skills and help me to cope better in crowds and noisy...

The staff are very friendly. I was able to talk to Dr.Scarff about my tinnitus. She sent me to Deaf and Hear Alberta which was very helpful. Before I got my hearing aids, going to bed would take me about an hour before I would fall asleep.

Sheila D. - Calgary

The staff are friendly and always positive. I can tell they really enjoy what they are doing. I can also do anything while wearing my lyrics everywhere. The sound they provide is very natural. I almost forget that I am hard of hearing.

Val A. - Calgary