I found it particularly easy to call in and get information the first time I called your office. Ryan answered the phone in a way that was calm, receptive and engaging. It may seem a little odd to want to commend someone on a few brief interactions, but when you have had experiences that were difficult this ability to be an ambassador for your hearing clinic is actually pretty outstanding. He has a great way about him, and he creates an approachable atmosphere, then when you do approach, he’s intelligent. Thank you for the amazing team that you are, and to Ryan for being present and connected in his work.